0kzz Privacy Policy — Your Information in Safe Hands

This Privacy Policy describes in detail how 0kzz collects, processes, stores, and protects the personal information of users on its platform. By using our services, you are informed of and give your consent to the terms of this Policy. Your privacy is very important to us and we are committed to always handling your information with the highest level of care and security.

1 Information We Collect

0kzz collects certain personal information for the purposes of providing services, managing accounts, and ensuring security. The types of information we collect are listed below:

1.1 Information Provided Directly by You

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Financial transaction information — relevant details related to bKash, Nagad, Rocket, or bank accounts

1.2 Automatically Collected Information

• IP address and device identifier
• Browser type, operating system, and device type
• Date, time, and session duration of site access
• Pages visited and click patterns
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases we may receive supplementary information from identity verification agencies or payment service providers. Such information is used only for necessary purposes and is kept secure in accordance with our core policy.

2 Purpose of Using Information

0kzz uses the information collected for the following legitimate purposes:

2.1 Account and Service Management

• Creating, verifying, and managing user accounts
• Processing deposits, withdrawals, and other financial transactions
• Managing bonus and reward programs
• Improving service quality and enhancing the user experience

2.2 Security and Fraud Prevention

• Detecting unauthorized access and suspicious activity
• Conducting necessary verification to prevent financial fraud and money laundering
• Ensuring the security of user accounts

2.3 Communication and Support

• Sending important account-related notifications
• Responding to customer service inquiries
• Informing users about changes to services

2.4 Meeting Legal Obligations

We may be required to retain and disclose information in accordance with applicable laws and regulations. In such situations, cooperating with authorities is our legal responsibility.

3 Data Storage and Security

0kzz uses industry-standard security technologies to protect your information. Our security framework is as follows:

3.1 Encryption and Technical Security

• SSL/TLS encryption is used for all data transfers
• Stored data is kept secure using strong encryption technology
• Regular security assessments and vulnerability tests are conducted
• Firewalls and intrusion detection systems are kept active

3.2 Access Control

Only authorized personnel can access your information, and even they can only access the information necessary to carry out their responsibilities. All staff are subject to strict confidentiality obligations.

3.3 Data Retention Period

Your information is retained for as long as your account is active or as needed to provide services. Even after an account is closed, it may be necessary to retain certain information for a specified period in accordance with legal obligations and applicable regulations.

4 Sharing Information with Third Parties

0kzz does not sell your personal information or provide it to third parties for commercial purposes. However, certain information may be shared in the limited circumstances listed below:

4.1 Service Provider Partners

• bKash, Nagad, Rocket, and banking partners for payment processing
• Identity verification service providers
• IT infrastructure and cloud service providers
• Game software and technology suppliers

All such partners work with us under confidentiality agreements and are required to use the information they receive solely for the designated purpose.

4.2 Legal Requirements

Information may need to be disclosed to comply with court orders, requests from government authorities, or applicable legal obligations. In such situations we take every precaution to protect the interests of the user.

4.3 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new entity. Users will be properly notified in advance in such cases.

5 Cookie Policy

0kzz uses cookies and similar technologies on its website. Cookies are small data files stored on your device that help us improve the quality of our services.

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for the basic operation of the site — protecting login sessions, security verification, and so on.
• Functional Cookies: For remembering your preferences and settings — such as language selection.
• Analytics Cookies: For monitoring site usage and collecting statistics to improve services.

5.2 Cookie Control

You can reject or delete non-essential cookies through your browser settings. However, disabling certain essential cookies may cause some features of the site to not work properly.

6 User Rights

You have the following rights regarding your own personal information:

6.1 Data Access and Review

You may request details of the information we hold about you at any time. We are required to provide the information within a set timeframe upon receipt of a verifiable request.

6.2 Data Correction

If there are any errors or inaccuracies in the information we hold about you, you may request a correction. Keeping information accurate is essential to maintaining the quality of our services.

6.3 Request for Data Deletion

In certain circumstances you may request that your information be deleted. However, we may be required to retain information necessary to meet legal obligations or to resolve ongoing disputes.

6.4 Objection to Processing

You have the right to object to the processing of your information for certain purposes. However, it may not be possible to stop processing that is essential for the provision of core services.

7 Protection of Minors

0kzz provides services only to those who are 21 years of age or older. We do not knowingly collect personal information from any minor. Age verification at the time of account registration is a mandatory process.

If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be deactivated.

8 International Data Transfers

Your information may be processed or stored outside Bangladesh as required for the operation of our services. In such cases we ensure that adequate data protection measures are in place in the receiving country or organization.

For international data transfers we ensure compliance with applicable laws and contractual protection measures of an adequate standard, so that your information enjoys the same level of protection everywhere.

9 Third-Party Links and Services

The 0kzz platform may include services from third-party game software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). These third parties have their own privacy policies that apply to their own collection and use of information.

0kzz is not responsible for the data handling practices of third-party services. We encourage users to read their respective privacy policies.

10 Policy Changes and Updates

0kzz reserves the right to review and update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email address or through a notice on the platform.

Continued use of the services after any changes will be taken as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.